Refund Policy


Can be made within 30days after purchase with proof of purchase.

After 30days of purchase,

only exchanges can be made but the merchandise has to be in an original condition.

No refund,

If customer already has cut the vinyl or made some damage. Refunds will be returned

by the original method of payment. (cards will be cards only cash will be cash)

For supplies, No return

On opened Items, used items, or damaged items

( Like eco mist, vinyl remover, epoxy, cups & tumblers etc )

For Heat press machines, warranty ONLY covers manufacture defect

( Like reset button, power controller ), it doesn’t cover

physical damages that were made by customers.

We don’t have any responsibility 

To fix for Cameo machine.  Contact the manufacture factory for the machine Silhouette company.