Can be made within 15 days after purchase with proof of purchase.
only exchanges can be made but the merchandise has to be in an original condition.
If customer already has cut the vinyl or made some damage. Refunds will be returned
by the original method of payment. (cards will be cards only cash will be cash)
On opened Items, used items, or damaged items
( Like eco mist, vinyl remover, epoxy, cups & tumblers etc )
To fix for Cameo machine. Contact the manufacture factory for the machine Silhouette company.